Frequently Asked Questions
Everything you need to know about our premium wraps and scarves.
What materials are used in Luscious Scarves?
We pride ourselves on using only the finest fibers, including Grade A Mongolian cashmere, organic mulberry silk, and sustainably sourced Australian merino wool.
How should I care for my scarf to ensure it lasts?
To maintain the softness and shape of your scarf, we recommend professional dry cleaning or gentle hand washing in cold water with a specialized wool detergent. Always lay flat to dry.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes between 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
Do you offer gift wrapping services?
Yes, every Luscious Scarf comes in a signature gold-embossed gift box. You can also add a personalized handwritten note at checkout for no additional charge.
Are the colors on the website accurate?
We photograph our products in natural lighting to ensure the highest color accuracy. However, please note that slight variations may occur depending on your screen settings and brightness.